Compensation can cover both inconvenience and health impacts. You usually have six years to make a claim for breach of duty, or three years if your health has been affected. We’ll hold your landlord accountable, get the repairs done, and secure fair compensation for your suffering.
Housing Disrepair & Landlord Issues
No one should have to live in a flat with dripping leaks or a house dotted with damp and mould. If your rented home is falling apart and your landlord is dragging their heels on fixing it, you have rights as a tenant that can force action, and even win you compensation. Housing disrepair claims are all about holding landlords to their legal duties. In the UK, landlords (whether council, housing association, or private) are obliged by law to keep your home in a reasonable state of repair and fit for human habitation. That means fixing problems like leaky roofs, broken boilers, or infestations within a reasonable time. If they don’t, you as the tenant shouldn’t just stiff upper lip it – you can take legal steps to get things sorted.
Common Housing Issues You Can Claim For
What kinds of problems count as “housing disrepair”? Here are some of the typical issues that crop up in claims:
- Damp and mould: Persistent mouldy walls or black mildew spreading due to leaks or poor ventilation can harm your health.
- Structural issues: Cracks in walls, subsidence, or an unsafe roof (your home shouldn’t feel like it’s about to collapse on you).
- Faulty plumbing or leaks: Water leaks, broken pipes, or sewage problems that the landlord hasn’t fixed.
- Heating and electrical faults: No working central heating, dodgy wiring, or other essential services on the fritz.
- Pest infestations: Rats, mice, or insect infestations due to disrepair (unless you’ve been leaving pizza boxes around – that one’s on you).
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Broken fixtures: Windows that won’t close, front doors that don’t lock, or other broken fittings that pose security issues.
These are all examples of disrepair that landlords are responsible for addressing. In fact, anything that makes the property unsafe or seriously uncomfortable to live in could be grounds for a claim.
Your Rights and Your Landlord’s Responsibilities
Under UK law (including the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act), landlords must maintain the structure and facilities of your home in good repair. This includes the walls, roof, floors, windows, pipes, heating systems, and so on. They also must ensure the property is free from serious hazards (no, a bit of cosmetic wear and tear doesn’t count, but a broken staircase or black mould certainly does). Crucially, you must inform the landlord about the problem and give them a chance to fix it. Tenants are expected to notify landlords of disrepair – ideally in writing (emails or texts are great, because you have proof), and allow a reasonable time for repairs. What’s “reasonable” depends on the issue: a broken boiler in mid-winter should be addressed in days, whereas a squeaky door might not qualify as urgent.
If your landlord ignores you or refuses to act despite proper notice, the law is on your side. According to tenant guides, if a landlord fails to take action after being informed and given reasonable time, you may be eligible to claim compensation for the disrepair. This compensation can cover things like:
- Inconvenience and distress: Essentially, money for having to put up with awful living conditions (sleeping in a cold, damp bedroom, for example).
- Damage to your belongings: If your stuff got wrecked by the disrepair (your furniture ruined by mould or clothes destroyed by a leak).
- Increased bills or costs: {erhaps higher heating bills because the windows were perpetually broken, or medical expenses from illnesses caused by mould.
Importantly, the court can also order the landlord to carry out the repairs. So the goal is not just a payout – it’s to get your home fixed up properly.
How to Make a Housing Disrepair Claim
The process usually starts with a letter of claim to the landlord, outlining the issues and what needs fixing. This formal letter (part of a Pre-Action Protocol for Housing Conditions claims) gives the landlord a last chance to sort things amicably. If they still do nothing or only offer a half-hearted fix, you can escalate. That’s where we come in to help push things forward.
We’ll gather evidence to build your case: photos of the disrepair, doctor’s notes if you’ve been ill from it, receipts for damaged items, and copies of all those messages you sent begging the landlord to please fix the heating. With a strong case file, we can then file a claim in the County Court. Often, the mere act of filing wakes some landlords up (nobody likes a court summons). Many housing disrepair claims end in a settlement, the landlord agrees to carry out repairs and possibly pay you compensation, to avoid a court hearing.
If it does go to court, don’t stress, these cases are usually straightforward, and no win, no fee arrangements are typically available, meaning you won’t pay legal fees upfront. We present your evidence to a judge, and if you win, the landlord will likely have to sort the repairs and compensate you for the trouble. You’re not looking for a mansion makeover, just a home that’s safe, healthy, and habitable. And the law backs you on that. So don’t let a negligent landlord make you feel like you’re asking for too much – a dry, warm, and functional home is the minimum you deserve.